Hochiki Europe, a leading manufacturer of life safety solutions, has announced the imminent closure of its online store as part of an exciting transition towards a brand-new website set to launch in 2025. The current online store will cease operations on September 30th, 2024, marking the end of an era and the beginning of a new chapter in Hochiki's digital presence.
In a move designed to ensure uninterrupted access to crucial product information, Hochiki Europe has confirmed that all product data currently available through the online store will be transferred to the main Hochiki Europe website. This strategic decision aims to maintain customer convenience and support during the transition period.
Craig Taylor, Strategic Marketing Manager for Hochiki Europe stated,
"We understand the importance of product information to our customers and partners. By migrating all product data to our main website, we're ensuring that our clients can continue to access the vital information they need without interruption."
The closure of the online store is a key step in Hochiki's preparations for the launch of a completely revamped website in 2025. This new digital platform promises to offer enhanced functionality, improved user experience, and a more comprehensive range of resources for Hochiki's diverse customer base.
"Our upcoming website will represent a significant leap forward in how we engage with our customers and present our products,"
Taylor added.
"We're investing in creating a digital experience that matches the quality and innovation of our life safety solutions."
To facilitate a smooth transition, Hochiki Europe has produced a short "how-to" video guide, see below, which walks customers through the process of finding product data in its new home on the current Hochiki Europe website. The video provides step-by-step instructions on navigating the new product information sections and ensuring that clients can easily locate the information they need after the store's closure.
While the closure of the online store marks the end of an era, it also signals Hochiki Europe's commitment to evolving with the digital landscape and meeting the changing needs of its customers. The company remains dedicated to providing top-tier life safety solutions and is excited about the enhanced capabilities the new website will offer.
Customers and partners are advised to stay tuned for further updates regarding the new website launch and any additional changes to Hochiki Europe's digital services. The company assures that it will continue to provide support and information through its customer service channels throughout this transition period and beyond.
As Hochiki Europe prepares for this significant digital transformation, it reaffirms its commitment to innovation, quality, and customer satisfaction in the life safety industry. The upcoming changes promise to deliver an improved online experience that will benefit customers, partners, and stakeholders alike.
The Hochiki online store will officially close on September 30th, 2024.
All product data will be available on the main Hochiki Europe website until the new site launches in 2025.
Customers are encouraged to watch the "how-to" video for guidance on finding product information.
Customers who previously ordered through the online store should now order direct from Customer Services
The new Hochiki Europe website is scheduled to launch in Q2 2025, with an exact date to be announced.
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Hochiki Europe (UK) Ltd
Grosvenor Road, Gillingham Business Park, Gillingham, Kent ME8 0SA
Main switchboard +44 (0)1634 260133 | email [email protected]
